OUR WHOLESALE TERMS & CONDITIONS

HOW TO ORDER:

You can order through our website to place your order. Upon submitting your order, you will have a final invoice saved to your online account. If you prefer to send us a list of SKUs and quantities to place your order, we can work with that too!

STOCK:

Our most accurate stock is synced to our website, so if an item is showing in stock then it will be shipped in your order.

WHOLESALE PRICING:

All prices are listed in US dollars. All authorized dealers pay the listed wholesale prices plus the cost of shipping. All Pro Resellers will have their discounted prices listed as per their login, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs for any orders over $1500. We cover the cost of shipping insurance for any shipments through UPS.

OPENING ORDERS:

Since all dealer accounts are approved prior to ordering, there is no minimum order. For orders that are placed over the phone or email, we require a minimum order of $100. Initial orders for new accounts must be paid for before items are shipped out.

CHANGES TO ORDERS:

Most orders are shipped same day so changes and cancellations are difficult to honor, however, any changes or cancellation to orders must be emailed to sales@wholesale-offers.com before 3:00 PM CST on the day of shipment.

METHOD OF PAYMENT:

Payments through Square, Stripe, Paypal and checks are all accepted forms of payment. 

DELIVERY & SHIPPING:

Though your shipment will likely go out sooner, please allow up to 1-3 days for your order to ship. We reserve the right to use our discretion as to the carrier to be used for any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.

NATURE OF HANDMADE PRODUCTS:

Many of our products are handmade. Due to the nature of our production method, each product may vary slightly.

DAMAGES / DEFECTS:

Please inspect all shipments immediately upon arrival. Please contact Wholesale Offers at sales@Wholesale-Offers.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

RETURNS / EXCHANGES:

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.

Thank you!